CRMC 12-13, 2016
Cheyenne Regional Medical Center’s hospice service has been identified as a top-performing program in the nation by National Research Corporation Health (NRC Health), a third-party vendor that surveys patients and evaluates their responses with the goal of helping hospitals and health systems provide quality, patient-focused care.
As a result of CRMC hospice’s high patient ratings, its leaders have been invited by NRC Health to share their practices with other hospice programs from around the country.
“All of our hospital and health system clients want to provide high quality care and optimal experiences for their patients,” said NRC Health spokesperson Sheyma Salem. “So when we identify an outstanding healthcare program or service, we often invite that program’s leaders to share their strategies and practices with the other hospitals that we work with. That is the case with Cheyenne Regional Medical Center’s hospice program, whose patient surveys show that they are a top performer in the nation when it comes to delivering high quality, compassionate patient care and experiences.”
CRMC hospice clinical and administrative staff will share their insights in an upcoming phone call to include other hospice programs served by NRC Health.
“The fact that we are receiving good results and comments on patient surveys is outstanding news, as it demonstrates that the patients and families being cared for by our hospice program are receiving the care, consideration and support they need,” said Ashley Davis, the interim manager of CRMC Hospice. “It also shows that our hospice program is among the best in the nation when it comes to caring for patients and their families.”